This New York Times article discusses how the White House
Office of Digital Strategy uses social media platforms to both push the
President’s message and to engage with the public in trending topics.
Aides to the President claim that conversations about issues
important to the President are happening online. He wants to be in the same discussion sphere. This is important, because the President
should use social media to both share his stances and reasoning on policies, as
well as “take the pulse” of the public on issues.
One example the authors use to illustrate this point is the
President’s Vine recording to a child leukemia patient who dressed up as Batman
fighting crime in San Francisco. The
child’s images spread through social media, and he affectionately became known
as “Batkid.” While this is a story that
tugs at the heartstrings, it does not necessarily engage the President in a
public policy discussion sphere. It
simply inserts the President in to a trending personal topic, and it likely
boosts the President’s likability scores.
This is not what the White House
asserts as its social media mission; yet, the article includes it as an
example. This is an accurate way to use
social media, and the article accurately points this out.
The article also points out that the President rarely tweets
personally. Despite this, the examples
of tweets to Ahmed show that the tweets are created in such a way and with a
specific voice to give the impression that they are his personal tweets. This is an illustration of how social media
teams craft messages to be personal both in audience and tone.
Generally, the article reports the strategies of social
media used by the White House. Some of
the examples it provides enforce those strategies. However, the examples listed above illustrate
accurate ways in which social media is used, but which social media teams do
not wish to have as primary reasons for using it.
No comments:
Post a Comment