Friday, March 27, 2015
INTRA-ORGANIZATIONAL WIKI OF CANADIAN GOVERNMENT
Technology, especially social media and wikis have changed the world dramatically, making the world flat, both smaller and bigger and more open. Trends such as globalization, economic change, and external dependence have created new realities for workplace”(*). How can Government harmonize those trends into their daily operation?
According to Todd Lyons, the Chief Information Officer Branch of Canadian Government, being influenced by these common senses about contemporary world, Canadian Government initiated to create the GC2.0 tools, called GCPedia, GCConnex and GCForums (referred as GC2.0 tools), specializing on online collaboration between all federal organizations.
Functionalities of GCPedia, GCconnex and GCForums
GCPedia is “the wiki-based collaborative workspace and knowledge-sharing platform”. It can be used for consultation, in which users invite other employees to share their thoughts about a specific policy or professional topic; for interdepartmental coordination; for event planning and organizing; and for practices for knowledge transferring, in which users can find whether there are similar projects or share resources before leaving (*). Similarly, GCConnex is “the professional networking platform for meeting and collaborating”, in which governmental employees can get connected by creating groups and inviting members into discussions for better sharing and team interaction (*). Additionally, GCForums is a threaded discussion forum for users can create threads to discuss about “hottest topics with young professionals across the country”.
Making use of GC2.0 tools for collaboration promotion
Since its inauguration, GC2.0 tools have been used widely within Canadian Government. More than 60,000 users have registered three tools. By March 19, 2015, more than 55,000 registered users are using GCPedia everyday, sharing more than 26,000 articles with 43.5 million page views and contributing 1.3 million edits. Additionally, the number of GCconnex has grown 222% since the launch of Blueprint 2020 in 2011. More than 56,2000 users are browsing GCconnex to share 34,800 files, create 4,000 groups and 5,500 blogs (*).
To make use of both GCPedia and GCConnex for the purpose of promoting collaboration within the Canadian Government, users could use GCpedia to “create a completely open (within the Government) space to promote an initiative and provide information”, while GCconnex could “house an open or closed group for those interested (or mandated) to work on the initiative in more detail”, including ongoing discussions, bookmarks, chats, etc. GCpedia could have completely open policy consultation and development, while GCconnex could be used to target specific stakeholder groups. GCpedia could be used to plan/organize an event and GCconnex could be used during or after the event to share documents, have discussions, etc.