E-Government development needs a strong vision and
leadership support at the political and policy levels of government. Such kind
of vision and leadership was missing in Afghanistan till very recently. Only in
2011, Ministry of communication & Information Technology (MCIT) has developed
an E-Government Strategy
which outlines key priorities of e-government
for a five year period.. Afghan president has recently told that the
paper-based system shall be replaced by E-government services. E-government has
been included in the Presidential Election debate. Three leading presidential
candidates have included e-government as
part of their priorities to foster effective and timely public services t and reduced corruption using ICT.
I do believe that, given the current situation in
Afghanistan, substitution of paper system with E-Services cannot be a feasible
option. For several years we need to have both paper based and E-services in
parallel, as one complement the other.
Based on the vision, the government has planned a number of
e-government initiatives as described below:
National
Data Repository Center: Ministry of Communication &
Information Technology has created a data repository center for storage of data
related to e-government programs.
E-Tazkira:
Afghan
Government has developed an Electronic
National ID Card System, which is a chip-based smart card. E-ID will serve as
identification system and as a platform through which citizen can have access
to E-services. E-Tazkira distribution will start soon after April Election. E-Tazkira
is believed to be an effective tool for citizen information management,
transparent election, and population related statistics.
Mobile Government: M-Government experiment
has already started with fewer government services provided using mobile phones.
Electricity bill and payment of police and national army personnel salaries are being done through mobile. ROSHAN, as telecommunication provider has activated M-Pisa
that enables money transfer through mobile in remote parts of the country.
M-Paisa enables services for G2G (salaries of security
forces) and C2G (payment of electricity bills). M-Paisa also
serves for citizen 2 citizen remittances across the country.
Design of Websites and E-Service
Applications for Ministries: Though it is planed, but government has not taken serious
actions to design E-services Applications. So far a G2G financial management application
has been developed for ministry of finance and that is on its experimentation
stage. In addition, Police and army payroll is managed online by transferring their salaries to bank accounts.
E-government in
Afghanistan is on childhood state of its development. significant efforts to
be made to overcome numerous challenges ahead of this intervention. Government
restructuring, passing laws and regulations, development of IT Capacity in
Government agency, digital literacy, and public IT access are among the most
important issues need strong attention by government.
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