When social media first began in the early 2000’s the department of defense was just discovering all the advantages and disadvantages that social media could have on a relatively reserved branch of the government. The military was engaged in two separate conflicts and Soldiers were constantly posting pictures and descriptions about what they were doing. This caused a lot of issues for operational security or what we call OPSEC in which secret information is leaked. The other issue was that approximately half of the bandwidth was being used for social media. The bandwidth was tying up servers that were slow to begin with and were needed for daily operations. The military did not have a plan for the bandwidth tie up nor did they have a plan for the information leakage that was causing a threat to operations and worst of all Soldiers lives. The first step the military took in 2007, was to block all social media from government computers and servers. However, there is always a way around everything and word spread relatively quickly that all you had to do was add an (s) to the http and voila you were able to rejoin the social media world. This only worked for a few months until that was also blocked and once again, we were unable to connect to the rest of the world. In the spring of 2010 the Department of Defense reversed its policy and allowed access to all social media sites, even adding a social media hub to their web page. They adopted policies and required every member of the agency to attend training and sign user agreements about posting information that was a threat to operational security.
This is a course blog for the classes on digital government and social media in the public sector" class taught by Professor Ines Mergel at the Maxwell School of Citizenship and Public Affairs, Syracuse University. The blog posts include comments and ideas from MPA, MAIR and EMPA students studying the use of new technologies in the public sector.
Saturday, December 8, 2012
Military’s Relationship with Social Media
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