Crowdsourcing a outsoucing of a task to undefined group of people or community through an open call. Since this is an open call to solve the problem, only those who have some knowledge or expertise in this are attracted to suggest solutions.
The concept of crowdsoucing combined will social media tools is now becoming important medium to develop new knowledge - from detection of violence patterns in elections to recent Japan earthquake Nuclear fallout detection.
I have read an interesting article on crowdsocurcing. I think this concept can be applied in many areas in effective delivery of public services.
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